FREQUENTLY ASKED QUESTIONS

What is the Delivery Time?

We will start working on your project as soon as we receive your payment and product samples and your storyboard is approved if applicable. Our average delivery time is 30 days. Our world class conversion experts will keep you updated throughout the process.

How Involved Do I Need to Be?

We understand that you are busy running a successful business. That's why we aim to take as much of the creation process off of your plate as possible. After you fill out your questionnaire, we can start your project. If you would like to be more hands on with your project, you can let us know on the questionnaire. We want you to get the very best results!

Is there a Price Break Discount for Multiple Projects?

Yes! If you would like us to work on 3+ ASINs at one time, then we would be happy to offer you a bulk discount. Please email us at Support@ListingStudios.com with your project needs, and we will reach out to you with a custom quote for your project.

How Do I get The Best Results Working with Listing Studios?

Stay Positive! We know it is a simple answer, but it's true for all areas of life. Your belief creates your reality. If you believe something will give you great results, then it will. We are dedicated to giving you a VIP experience working with us, and delivering top quality content. If you are not fully satisfied, we will make it right. We just ask that you treat our team with kindness and respect, and then we will bend over backwards to make sure you are happy!

Can You Film Babies, Dogs, or Pets?

Yes, we absolutely can do that for you! However, there is no guarantee that the animal/baby will cooperate. If we need to reshoot content, then the delivery time may be delayed.

What Locations Can You Film At?

We believe it is super important to show your product being used in realistic settings that your customers want to see. We have many indoor and outdoor location options available. Please fill out your location requests on your questionnaire, and we will do our best to find the perfect spot for your project.

Are Props Included in the Price?

Yes! We are happy to shop for props needed for your video and images. We include a budget of $50 per project. If you have specific requests for props that are over that $50 amount, we will let you know the extra costs for those props (food, flowers, clothing, decor, etc.).

Where Can I Use My Video

We recommend using your video on your Shopify Website and Amazon product listing detail page. As an extra bonus, we will also send you a shorter version that you can use for Sponsored Brand Video Ads on Amazon. You can also use your video on your website, social media pages, and advertising platforms (Facebook Ads, YouTube Ads, etc). Please reach out to Support@ListingStudios.com if you need the music licensing information for your video.

How Long Will My Video Be?

We create a main video that is between 50 and 60 seconds. We also include a *Bonus* shorter video to use for ads that is between 30-45 seconds long.

What is Your Revision Policy?

After you make a payment, you will fill out a short questionnaire with all of your project details and special requests. We will ask you to ship 2 to 4 product samples to the address listed on the confirmation page.


After we receive this information, we will start creating your storyboard and send it to you for approval. After we get your approval, we will start planning, and filming your video. Next, comes the post production process of editing your video.


When your video is finished, we will email you a link to a Google folder with your video inside for you to download onto your computer.

What is The Process?

After you make a payment, you will fill out a short questionnaire with all of your project details and special requests. We will ask you to ship 2 to 4 product samples to the address listed on the confirmation page.


After we receive this information, we will start creating your storyboard and send it to you for approval. After we get your approval, we will start planning, and filming your video. Next, comes the post production process of editing your video.


When your video is finished, we will email you a link to a Google folder with your video inside for you to download onto your computer.


How Many Product Samples Do I Need to Ship To You?

Please ship 2 to 4 product samples. That way we have enough to use with props, studio shots, and just in case there are any defects with the product or packaging from shipping.

How Do I Receive My Finished Content?

Our team of conversion experts will keep you posted along the process of your project from start to finish. After your content is ready, we will send you a Google Drive link with all of your content inside. You can download and share your content from that Google folder.

Do you Offer a Payment Plan?

Yes! On the payment page, there is an option to pay for your project in one payment, or to break up your payment into 2 payments. If you select the 2 payment plan option, you will need to make the second payment before we send you your finished content.

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